About Carolina Comfort
Our story began back in 1992, when president & CEO Rich Mitchell started Carolina Comfort here in Newberry, South Carolina. Joined by long-time friend and service technician, Steven Faust, their goal was to provide the best HVAC services to residential and commercial customers across the midlands.
As a local, family run business, it’s important that customers trust our team with HVAC repairs, maintenance, and installations. So, we treat everyone, staff and customers alike, as if they’re family. No matter what part of South Carolina you need assistance in, you and your property will always get excellent service and the utmost respect, from our family to yours.
What sets us apart
Our reputation for providing HVAC services with honesty, integrity, and affordable prices, has led our contracting work on new constructions and renovations to South Carolina, North Carolina, and Georgia.
Since our rural development installation division started in 2005, we’ve been involved in rehab and renovation projects for over 6000 elderly and family units, across Alabama, Georgia, South Carolina, North Carolina, Virginia, and Tennessee.
None of this could be possible without the hard work and dedication of our team of professional HVAC service technicians. Between over 40 employees, we’ve got unlimited mechanical contractor licenses in multiple states, and a mechanical construction manager’s license here in South Carolina.
We’ve even been awarded the Lennox “Outstanding Training Excellence” Award two years in a row, as we dedicated the most hours for continuous training and upskilling of our service technicians.
We’re not comfortable until you are
When it comes to HVAC systems, there’s no one size fits all solution. That’s why, we offer personalized solutions for your home, or your business. We pride ourselves on providing excellent service, no matter what kind of issue you have. So, when you work with Carolina Comfort, you’ll get:
- Accurate estimates with no hidden costs
- Multiple financing options
- Extended warranty programs
- Rebates and promotional offers
- Emergency service 24 hours a day, 7 days a week
- Fast, reliable, and affordable services
Our warehouse and service vans are fully stocked and ready for action, day or night, all year round. So, whenever you need HVAC repairs, maintenance, or installations from a company you can trust, think Carolina Comfort.
“Carolina Comfort is God’s company, I’m just the one that is lucky enough to run it.”
Rich Mitchell, President & CEO Carolina Comfort
Meet the Team
See the Faces of the Experts at Carolina Comfort
Rich Mitchell
President/CEO
Family Member since 1993
Steven Faust
Vice President/Service Manager
Family Member since 1993
Darron Williams
Vice President/Residential Installation Manager
Family Member since 2000
Michelle H. Sightler
Executive Administrative Assistant
Family Member since 2005
Kris Moody
Service Dispatcher
Family Member since 2017
Christine Merchant
Executive Assistant
Family Member since 2013
Carlee Steen
Accounting Assistant
Family Member since 2017
Christina French
Administrative Assistant
Family Member since 2019
Sydney Mitchell
Administrative Assistant
Family Member since 2018
Cole Mitchell
Marketing Director
Family Member since 2016
Dan Carson
Residential Sales Manager
Family Member since 2010
Barbara Radford
Warranty Service Coordinator
Family Member 2019
Mike Jolly
Commercial Installation Supervisor
Family Member since 2015
Daniel Bourbon
Operations Manager
Family Member since 2018
Justin Smith
Residential Field Supervisor
Family Member since 2006
Randy Mitchell
Commercial Service Supervisor
Family Member since 2005
Jason Schumpert
Residential /Commercial Service Supervisor
Family Member since 2015
Join Our Team!
We are always accepting applications!
Apply Today!
Conveniently located in Columbia SC
With a 16,000 sq. ft office and warehouse facility, located at 5636 Bush River Road, Carolina Comfort is conveniently near to help your family with any air conditioning emergency. Contact us 24 hours a day, 7 days a week.
5636 Bush River Rd.
Columbia, SC 29212
SC License – #M104545
NC License – #32356
Phone: (803) 794-5526
