Quality Service For Over a Decade

Carolina Comfort, Inc. was formed in 1992 in Newberry, South Carolina by its president & CEO Rich Mitchell. As Carolina Comfort grew, Rich was joined by longtime friend and service technician Steven Faust. Together they focused on providing the best heating and air services to home and businesses across the midlands. Today, Carolina Comfort, Inc. holds unlimited mechanical contractor licenses in multiple states and a mechanical construction manager’s license in South Carolina.  Most of our contracting work for new construction and renovations, both residential and commercial, is done in South Carolina, North Carolina, and Georgia.  Since the inception of our rural development installation division in 2005, we have been involved in the rehab/renovation work for over 6000 elderly & family units across Alabama, Georgia, South Carolina, North Carolina, Virginia, and Tennessee. All states require you to have taken the exam and hold state licenses to preform contracted work. Carolina Comfort, Inc employs 40 total employees, multiple of which hold state licenses.

The Employees at Carolina Comfort

Carolina Comfort Employees

Rich and his staff want everyone to feel like family. He has always believed that honesty, integrity, and good quality service is the only way to do business. He is a true believer in God’s Power to bless people. Rich has always told anyone who asks, “Carolina Comfort is God’s company, I am just the one that is lucky enough to run it.”

Meet the Team

See the Faces of the Experts at Carolina Comfort


Rich Mitchell


Family Member since 1993

Steven Faust

Steven FaustVice President/Service Manager

Family Member since 2000

Darron Williams

Darron WilliamsVice President/Residential Installation Manager

Family Member since 2000

Michelle H. Sightler

Michelle H. SightlerExecutive Administrative Assistant

Family Member since 2005

Kris Moody

Kris MoodyService Dispatcher

Family Member since 2017

Christine Merchant

Christine MerchantExecutive Assistant

Family Member since 2013

Carlee Steen

Carlee SteenAccounting Assistant

Family Member since 2017

Christina French

Christina FrenchAdministrative Assistant

Family Member since 2019

Sydney Mitchell

Sydney-MitchellAdministrative Assistant

Family Member since 2018

Cole Mitchell

Cole MitchellMarketing Director

Family Member since 2016

Dan Carson

Dan CarsonResidential Sales Manager

Family Member since 2010

Mike Jolly

Mike-JollyCommercial Installation Supervisor

Family Member since 2015

Daniel Bourbon

Daniel-BourbonOperations Manager

Family Member since 2018

Justin Smith

Justin SmithResidential Field Supervisor

Family Member since 2006

Randy Mitchell

Randy-MitchellCommercial Service Supervisor

Family Member since 2005

Join Our Team!

Join The Carolina Comfort TeamWe are always accepting applications!

Apply Today!

Conveniently located in Columbia SC

With a 16,000 sq. ft office and warehouse facility, located at 5636 Bush River Road, Carolina Comfort is conveniently near to help your family with any air conditioning emergency. Contact us 24 hours a day, 7 days a week.


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BBB A+ Rating Carolina Comfort

5636 Bush River Rd.
Columbia, SC 29212
SC License – #M104545
NC License – #32356

Phone: (803) 794-5526