About Carolina Comfort

Our story began back in 1992, when president & CEO Rich Mitchell started Carolina Comfort here in Newberry, South Carolina. Joined by long-time friend and service technician, Steven Faust, their goal was to provide the best HVAC services to residential and commercial customers across the midlands.

As a local, family run business, it’s important that customers trust our team with HVAC repairs, maintenance, and installations. So, we treat everyone, staff and customers alike, as if they’re family.  No matter what part of South Carolina you need assistance in, you and your property will always get excellent service and the utmost respect, from our family to yours.

Carolina Comfort AC heating repair Columbia SC

What sets us apart

Our reputation for providing HVAC services with honesty, integrity, and affordable prices, has led our contracting work on new constructions and renovations to South Carolina, North Carolina, and Georgia.

Since our rural development installation division started in 2005, we’ve been involved in rehab and renovation projects for over 6000 elderly and family units, across Alabama, Georgia, South Carolina, North Carolina, Virginia, and Tennessee.

None of this could be possible without the hard work and dedication of our team of professional HVAC service technicians. Between over 40 employees, we’ve got unlimited mechanical contractor licenses in multiple states, and a mechanical construction manager’s license here in South Carolina.

We’ve even been awarded the Lennox “Outstanding Training Excellence” Award two years in a row, as we dedicated the most hours for continuous training and upskilling of our service technicians.

The Employees at Carolina Comfort

We’re not comfortable until you are

When it comes to HVAC systems, there’s no one size fits all solution. That’s why, we offer personalized solutions for your home, or your business. We pride ourselves on providing excellent service, no matter what kind of issue you have. So, when you work with Carolina Comfort, you’ll get:

  • Accurate estimates with no hidden costs
  • Multiple financing options
  • Extended warranty programs
  • Rebates and promotional offers
  • Emergency service 24 hours a day, 7 days a week
  • Fast, reliable, and affordable services

Our warehouse and service vans are fully stocked and ready for action, day or night, all year round. So, whenever you need HVAC repairs, maintenance, or installations from a company you can trust, think Carolina Comfort.

“Carolina Comfort is God’s company, I’m just the one that is lucky enough to run it.”

   Rich Mitchell, President & CEO Carolina Comfort

Meet the Team

See the Faces of the Experts at Carolina Comfort

Rich Mitchell


Family Member since 1993

Steven Faust

Steven FaustVice President/Service Manager

Family Member since 1993

Darron Williams

Darron WilliamsVice President/Residential Installation Manager

Family Member since 2000

Michelle H. Sightler

Michelle H. SightlerExecutive Administrative Assistant

Family Member since 2005

Kris Moody

Kris Moody Dispatcher ar Carolina ComfortService Dispatcher

Family Member since 2017

Christine Merchant

Christine MerchantExecutive Assistant

Family Member since 2013

Carlee Padgett

Carlee SteenAccounting Assistant

Family Member since 2017

Christina French

Christina French Admin Assistant at Carolina ComfortAdministrative Assistant

Family Member since 2019

Sydney Mitchell

Sydney-MitchellAdministrative Assistant

Family Member since 2018

Cole Mitchell

Cole Mitchel Marketing DirectorMarketing Director

Family Member since 2016

Brian Robinson

Brian Robinson sales manager at Carolina ComfortResidential Sales Manager

Family Member since 2021

Barbara Radford

Barbara Radford Warranty Service CoordinatorWarranty Service Coordinator

Family Member 2019

Daniel Bourbon

Daniel-BourbonOperations Manager

Family Member since 2018

Justin Smith

Justin SmithResidential Field Supervisor

Family Member since 2006

Randy Mitchell

Randy-MitchellCommercial Service Supervisor

Family Member since 2005

Join Our Team!

Join The Carolina Comfort TeamWe are always accepting applications!

Apply Today!

Conveniently located in Columbia SC

With a 16,000 sq. ft office and warehouse facility, located at 5636 Bush River Road, Carolina Comfort is conveniently near to help your family with any air conditioning emergency. Contact us 24 hours a day, 7 days a week.



5636 Bush River Rd.
Columbia, SC 29212
SC License – #M104545
NC License – #32356

Phone: (803) 794-5526