Everything You Need to Know About Carolina Comfort

Keeping your community cool and comfortable since 1992

Back in 1992, Carolina Comfort was formed by CEO Rich Mitchell in Newberry, South Carolina. Our goal was, and always will be to provide the highest quality HVAC services at affordable prices to customers across the Midlands. Here’s how we do it:

Carolina Comfort AC heating repair Columbia SC

Decades of experience

We’ve been helping HVAC customers like you for the last 30 years, and we plan to stay around a lot longer. We’ve dealt with just about every issue your HVAC system could have, so we get every job done right without wasting your time or money

We go the extra mile

Need help choosing your new HVAC equipment? Easy. We’ve got units to suit all budgets. Want a hassle-free extended manufacturer warranty? No problem, we complete the registration for you when installing your new system.

Maintenance plans that make sense

We put these together to ensure you get the most out of your HVAC equipment. Regular maintenance prolongs the life of your equipment, but if anything goes wrong, you jump right to the top of our priority list, and never get charged diagnostic fees.

Free estimates for new installations

Want to upgrade your heating system? Install a mini-split air conditioner in your new sunroom? We’ll come over and help you decide which system works best for your property, and provide a no-obligation quote, completely free of charge.

You’ll never have to choose between money and comfort

No one should have to choose between food on the table or heating and cooling your home. We’ve been in the business long enough to find solutions for all budgets, so you can choose from a variety of payment options that work for you.

We can work anywhere, anytime

Our team of HVAC professionals are fully licensed and insured to work in multiple states. So, wherever you are, whenever you need us, we’ll be there.

We’ll help you save money

Installing a new HVAC system can be expensive, but we’ll help you reduce the cost with rebates and other incentives. Need help with the paperwork? Just ask our sales team and we’ll guide you through the process.

The Employees at Carolina Comfort

We’re not comfortable until you are

When it comes to HVAC systems, there’s no one size fits all solution. That’s why, we offer personalized solutions for your home, or your business. We pride ourselves on providing excellent service, no matter what kind of issue you have. So, when you work with Carolina Comfort, you’ll get:

  • Accurate estimates with no hidden costs
  • Multiple financing options
  • Extended warranty programs
  • Rebates and promotional offers
  • Emergency service 24 hours a day, 7 days a week
  • Fast, reliable, and affordable services

Our warehouse and service vans are fully stocked and ready for action, day or night, all year round. So, whenever you need HVAC repairs, maintenance, or installations from a company you can trust, think Carolina Comfort.

“Carolina Comfort is God’s company, I’m just the one that is lucky enough to run it.”

   Rich Mitchell, President & CEO Carolina Comfort

Meet the Team

See the Faces of the Experts at Carolina Comfort

Rich Mitchell


Family Member since 1993

Steven Faust

Steven FaustVice President/Service Manager

Family Member since 1993

Darron Williams

Darron WilliamsVice President/Residential Installation Manager

Family Member since 2000

Michelle H. Sightler

Michelle H. SightlerExecutive Administrative Assistant

Family Member since 2005

Kris Moody

Kris Moody Dispatcher ar Carolina ComfortService Dispatcher

Family Member since 2017

Christine Merchant

Christine MerchantExecutive Assistant

Family Member since 2013

Carlee Padgett

Carlee SteenAccounting Assistant

Family Member since 2017

Christina French

Christina French Admin Assistant at Carolina ComfortAdministrative Assistant

Family Member since 2019

Sydney Mitchell

Sydney-MitchellAdministrative Assistant

Family Member since 2018

Cole Mitchell

Cole Mitchel Marketing DirectorMarketing Director

Family Member since 2016

Brian Robinson

Brian Robinson sales manager at Carolina ComfortResidential Sales Manager

Family Member since 2021

Barbara Radford

Barbara Radford Warranty Service CoordinatorWarranty Service Coordinator

Family Member 2019

Daniel Bourbon

Daniel-BourbonOperations Manager

Family Member since 2018

Justin Smith

Justin SmithResidential Field Supervisor

Family Member since 2006

Randy Mitchell

Randy-MitchellCommercial Service Supervisor

Family Member since 2005

Join Our Team!

Join The Carolina Comfort TeamWe are always accepting applications!

Apply Today!

Conveniently located in Columbia SC

With a 16,000 sq. ft office and warehouse facility, located at 5636 Bush River Road, Carolina Comfort is conveniently near to help your family with any air conditioning emergency. Contact us 24 hours a day, 7 days a week.



5636 Bush River Rd.
Columbia, SC 29212
SC License – #M104545
NC License – #32356

Phone: (803) 794-5526